At the Bank, we believe that confidentiality and protection of customer information is one of our fundamental responsibilities. And while information is critical to providing quality services, we recognize that one or our most important assets is our customer's trust. Thus, the safekeeping of customer information is a priority for the Bank.
We collect, retain, and use information about you only where we reasonably believe that it will help administer our business or provide products, services, and other opportunities to you. We collect and retain information about you only for specific business purposes - and we will tell you why we are collecting and retaining it upon your request. We use information to protect and administer your records, accounts, and funds, to comply with certain laws and regulations, to help us design or improve our products and services, and to understand your financial needs in order to provide you with quality products and superior services.
The Bank has established procedures to ensure that your financial information is accurate, current and complete, in keeping with reasonable commercial standards. We also pledge to respond to requests to correct inaccurate information in a timely manner.
At the Bank, employee access to personally identifiable customer information is limited to those with a business reason to know such information. Employees are educated on the importance of maintaining the confidentiality of customer information and on these Privacy Principles. Because of the importance of these issues, all Bank employees are responsible for maintaining the confidentiality of customer information and employees who violate Privacy Principles will be subject to disciplinary measures.
We safeguard information according to established security and procedures, and we continually assess new technology for protecting information. Our employees are trained to understand and comply with these information principles.
It is our policy not to reveal nonpublic personal information about our customers to anyone except as disclosed in this policy or as permitted by law. We may disclose nonpublic personal information about our customers with our affiliates (a company we own or control). Examples of this type of information may include name, address, account balances, types of accounts, creditworthiness, credit history and income. Federal law allows us to disclose the information listed above with our affiliates.
When the Bank conducts business with third parties, it requires its vendors and suppliers to maintain similar standards of conduct regarding the privacy of personally identifiable customer information provided to them.
At the Bank, we value our customer relationship. We want you to understand how we use the information you provide and our commitment to ensuring your personal privacy. If you have any questions about how the Bank protects your confidential information, please call any of our offices.
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